The Federal Consumer Protection Law, entered into force in Mexico on February 5, 1976, becoming an instrument of vital importance for the defense of the rights of all Mexican consumers.

Providers of tourist services must know the content of the Federal consumer protection law and their obligations drifts of it.

It is essential that providers of tourist services know the federal consumer protection law because tourists have rights that must be respected.

Consumers should know who is required to comply with the Federal Consumer Protection Law.

The topic to be discussed is extremely interesting in any company, we refer to violent and biased attitude of a boss to a subordinate, a colleague to another colleague or a subordinate to a head, where its main purpose is ...

The particularities of tourism marketing are the intrinsic characteristics that involves the provision of a tourist service. They are very important to take them into consideration when planning an advertising campaign ...

Tourism remains one of the most profitable activities worldwide making it a priority to strengthen strategies to make this activity remains an important part of the economy. One of these strategies focuses on finding new ...

The MKT applied to tourism is a discipline that began using relatively until recently in this important sector, was almost half of the last century when they start to talk about tourist product, quality tourism service, ...

This paper aims to show the reader the importance of image and non- verbal conduct in the provision of tourism services and the need for companies to prepare their staff by providing tools that contribute to a better ...

Planning a research involves several steps ranging from the problem statement to the choice of procedures for analyzing the possible outcomes of the research. The series of steps that occur in these slides, preceding the ...