Estrategia de integración: Lean, PDCA y DMAIC en procesos manufactureros
DOI:
https://doi.org/10.29057/icbi.v14iespecial3.18111Palabras clave:
Optimización de procesos, Lean Manufacturing, DMAIC, mejora continua, sostenibilidad operativaResumen
La optimización de procesos industriales es una estrategia que fortalece la productividad, calidad y eficiencia operativa en las organizaciones manufactureras. El objetivo de este estudio es evaluar el impacto de la aplicación integrada de las herramientas Lean, PDCA y DMAIC en la reducción de ineficiencias operativas y la estabilización de procesos productivos. Se analizaron comparativamente dos intervenciones aplicadas en empresas del sector manufacturero. La investigación fue con enfoque cuantitativo-descriptivo y alcance comparativo. Se emplearon técnicas como observación directa, estudio de tiempos, análisis de causa raíz, diagrama de Pareto e indicadores de desempeño. En el primer caso, el tiempo promedio de carga de información técnica se redujo de 2.5 a 1 hora diaria. En el segundo caso la estandarización del proceso de atornillado redujo los ensambles rechazados del 14.8% al 3.2% y disminuyó el tiempo de ciclo en 19.1%. Al integrar herramientas como Lean, PDCA y DMAIC se estabilizan y fortalecen los procesos productivos logrando operaciones más eficientes, estables, sostenibles y competitivas.
Descargas
Citas
Abualfaraa, W., Salonitis, K., Al-Ashaab, A., & Ala'raj, M. (2020). Lean-green manufacturing practices and their link with sustainability. *Sustainability, 12*(3), Article 981. [https://doi.org/10.3390/su12030981](https://doi.org/10.3390/su12030981)
Adeodu, A., Kanakana-Katumba, M., & Rendani, M. (2021). Implementation of Lean Six Sigma for production process optimization in a paper production company. *Journal of Industrial Engineering and Management, 14*(3), 661–680. [https://doi.org/10.3926/jiem.3479](https://doi.org/10.3926/jiem.3479)
Antony, J., Snee, R., & Hoerl, R. (2017). Lean Six Sigma: Yesterday, today and tomorrow. *International Journal of Quality & Reliability Management, 34*(7), 1073–1093. [https://doi.org/10.1108/IJQRM-03-2016-0035](https://doi.org/10.1108/IJQRM-03-2016-0035)
Antony, J., Sony, M., McDermott, O., Swarnakar, V., Galli, B., Doulatabadi, M., & Kaul, R. (2023). An empirical study into the reasons for failure of sustaining operational excellence initiatives in organizations. *The TQM Journal, 35*(7), 1569–1587. [https://doi.org/10.1108/TQM-05-2022-0176](https://doi.org/10.1108/TQM-05-2022-0176)
Buer, S. V., Semini, M., Strandhagen, J. O., & Sgarbossa, F. (2021). The complementary effect of Lean Manufacturing and Digitalisation on operational performance. *International Journal of Production Research, 59*(7), 1972–1992. [https://doi.org/10.1080/00207543.2020.1790684](https://doi.org/10.1080/00207543.2020.1790684)
Cherrafi, A., Elfezazi, S., Chiarini, A., Mokhlis, A., & Benhida, K. (2016). The integration of lean manufacturing, Six Sigma and sustainability: A literature review and future research directions. *Journal of Cleaner Production, 139*, 828–846. [https://doi.org/10.1016/j.jclepro.2016.08.101](https://doi.org/10.1016/j.jclepro.2016.08.101)
Ciano, M. P., Dallasega, P., Orzes, G., & Rossi, T. (2021). One-to-one relationships between Industry 4.0 technologies and Lean Production techniques: A multiple case study. *International Journal of Production Research, 59*(5), 1386–1401. [https://doi.org/10.1080/00207543.2020.1821119](https://doi.org/10.1080/00207543.2020.1821119)
Condé, G. C. P., Oprime, P. C., Pimenta, M. L., Sordan, J. E., & Bueno, C. R. (2023). Defect reduction using DMAIC and Lean Six Sigma: A case study in a manufacturing car parts supplier. *International Journal of Quality & Reliability Management*. [https://doi.org/10.1108/IJQRM-05-2022-0157](https://doi.org/10.1108/IJQRM-05-2022-0157)
Deepak, D., Farwaha, H. S., & Alqahtani, F. M. (2025). Enhancement in production efficiency using DMAIC methodology of Six Sigma. *Scientific Reports, 15*, Article 45109. [https://doi.org/10.1038/s41598-025-32861-7](https://doi.org/10.1038/s41598-025-32861-7)
Deming, W. E. (1986). *Out of the crisis*. MIT Press.
Ghobakhloo, M., Iranmanesh, M., Foroughi, B., Babaee Tirkolaee, E., Asadi, S., & Amran, A. (2023). Industry 5.0 implications for inclusive sustainable manufacturing: An evidence-knowledge-based strategic roadmap. *Journal of Cleaner Production, 417*, 138023. [https://doi.org/10.1016/j.jclepro.2023.138023](https://doi.org/10.1016/j.jclepro.2023.138023)
Marques, P., Conceição, L., Carvalho, A. M., & Reis, J. (2025). Driving sustainable operations: Aligning Lean Six Sigma practices with sustainability goals. *Sustainability, 17*(19), Article 8898. [https://doi.org/10.3390/su17198898](https://doi.org/10.3390/su17198898)
Moen, R., & Norman, C. (2010). Circling back: Clearing up myths about the Deming cycle and seeing how it keeps evolving. *Quality Progress, 43*(11), 22–28.
Netland, T. H. (2016). Critical success factors for implementing lean production: The effect of contingencies. *International Journal of Production Research, 54*(8), 2433–2448. [https://doi.org/10.1080/00207543.2015.1096976](https://doi.org/10.1080/00207543.2015.1096976)
Ozkan-Ozen, Y. D., Kazancoglu, Y., Mangla, S. K., & Sezer, M. D. (2024). Integrating Lean Six Sigma with life cycle and value stream level of RAMI 4.0. *Quality Management Journal, 31*(4), 225–241. [https://doi.org/10.1080/10686967.2024.2394400](https://doi.org/10.1080/10686967.2024.2394400)
Panigrahi, S., Al Ghafri, K. K., Al Alyani, W. R., Khan, M. W. A., Al Madhagy, T., & Khan, A. (2023). Lean manufacturing practices for operational and business performance: A PLS-SEM modeling analysis. *International Journal of Engineering Business Management, 15*, 1–16. [https://doi.org/10.1177/18479790221147864](https://doi.org/10.1177/18479790221147864)
Pierli, G., Murmura, F. E., & Bravi, L. (2025). Lean manufacturing and sustainability pillars: A systematic literature review. *International Journal of Lean Six Sigma, 17*(8), 1–26. [https://doi.org/10.1108/IJLSS-09-2024-0197](https://doi.org/10.1108/IJLSS-09-2024-0197)
Sony, M. (2020). Design of cyber physical system architecture for Industry 4.0 through Lean Six Sigma: Conceptual foundations and research issues. *Production & Manufacturing Research, 8*(1), 158–181. [https://doi.org/10.1080/21693277.2020.1774814](https://doi.org/10.1080/21693277.2020.1774814)
Sfreddo, L. S., Vieira, G. B. B., Vidor, G., & Santos, C. H. S. (2021). ISO 9001 based quality management systems and organisational performance: A systematic literature review. *Total Quality Management & Business Excellence, 32*(3–4), 389–409. [https://doi.org/10.1080/14783363.2018.1549939](https://doi.org/10.1080/14783363.2018.1549939)
Shah, R., & Ward, P. T. (2007). Defining and developing measures of lean production. *Journal of Operations Management, 25*(4), 785–805. [https://doi.org/10.1016/j.jom.2007.01.019](https://doi.org/10.1016/j.jom.2007.01.019)
Setyadi, A., Christian, J., & Rahayu, S. (2025). Trends and opportunities in sustainable manufacturing: A systematic review of key dimensions from 2019 to 2024. *Sustainability, 17*(2), Article 789. [https://doi.org/10.3390/su17020789](https://doi.org/10.3390/su17020789)
Tampubolon, S., & Purba, H. H. (2021). Lean Six Sigma implementation: A systematic literature review. *International Journal of Production Management and Engineering, 9*(2), 125–139. [https://doi.org/10.4995/ijpme.2021.14561](https://doi.org/10.4995/ijpme.2021.14561)
Tortorella, G. L., Saurin, T. A., Godinho Filho, M., Samson, D., & Kumar, M. (2021). Bundles of Lean Automation practices and principles and their impact on operational performance. *International Journal of Production Economics, 235*, 108106. [https://doi.org/10.1016/j.ijpe.2021.108106](https://doi.org/10.1016/j.ijpe.2021.108106)
Womack, J. P., & Jones, D. T. (2003). *Lean thinking: Banish waste and create wealth in your corporation* (Rev. and updated ed.). Free Press.
Yadav, G., Luthra, S., Huisingh, D., Mangla, S. K., Narkhede, B. E., & Liu, Y. (2020). Development of a lean manufacturing framework to enhance its adoption within manufacturing companies. *Journal of Cleaner Production, 245*, Article 118726. [https://doi.org/10.1016/j.jclepro.2019.118729](https://doi.org/10.1016/j.jclepro.2019.118729)
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2026 Jaime Garnica González, Katia Lorena Avilés Coyoli, Juana Patricia Muñoz Chávez, Enrique Martínez Muñoz

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.









