Tendencias en las arquitecturas de chatbots

Francisco Javier Miguel García; Asdrúbal López Chau

doi:10.29057/esti.v11i22.15673

Autores/as

Francisco Javier Miguel García Universidad Autónoma del Estado de México https://orcid.org/0009-0007-0889-7800
Asdrúbal López Chau Universidad Autónoma del Estado de México https://orcid.org/0000-0001-5254-0939

DOI:

https://doi.org/10.29057/esti.v11i22.15673

Palabras clave:

Chatbot, Inteligencia artificial, arquitecturas chatbots

Resumen

Los chatbots evolucionaron de ser simples programas de laboratorio a convertirse en herramientas ampliamente utilizadas en diversos

sectores, incluyendo el empresarial, educativo y gubernamental. Hoy en día, existen múltiples arquitecturas de chatbots, que van desde

modelos básicos hasta sistemas avanzados basados en técnicas de aprendizaje profundo. En este artículo se revisaron 46 publicaciones

recientes con el objetivo de identificar las tendencias actuales en arquitecturas y aplicaciones de chatbots. A partir de est e análisis, se

ofrece un panorama general que permite comprender la dirección en la que se está desarrollando esta tecnología.

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Citas

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