Microsoft® corporation Balanced Score Card and its importance
Abstract
The organizational environment requires useful tools that allow the management of organizations, due to the chaotic and demanding business environment that companies face. On the one hand, the new methods of production, client’s needs and market selectivity, have made business competition increasingly difficult and rigorous. In this document, the tool of the balanced scorecard used by Microsoft® is used as a tool for decision making, through its four perspectives: financial, customer, internal process and innovation.
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References
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