Reingeniería en los servicios de Enfermería

Abstract

The Reengineering Nursing services are an alternative way of thinking or to motivate or radical changes in traditional practices, leading to changes in attitudes and values in health personnel. Reengineering can be understood as the appropriate methodology to redesign processes, improve service, and improve staff motivation and participation, points that are considered in the theory of systems Kast and Rosenzweig. There subsystems such as: The goals and values subsystem means that the organization should achieve the goals they have set.
Technical subsystem is based on the transformation product entries. The psychosocial subsystem monitors the behavior and motivation as well as the role and position relationships. The structure subsystem refers to the ways in which organizational tasks are divided and coordinated. The administrative subsystem includes the entire organization to relate to their environment through the stages of the administrative process. They have eight components that enable managers to balance the efforts of the areas in pursuit of service quality for customer satisfaction and company workers.